Thank you for shopping with Daily Elite Liquidation. We strive to provide our customers with high-quality products at unbeatable prices. Please read our Refund Policy carefully to understand your rights and responsibilities regarding returns and refunds.
1. All Sales Are Final
Due to the nature of our business—selling liquidation, overstock, shelf pulls, and returned merchandise—all sales are final. We do not accept returns or offer refunds or exchanges on any items once the purchase is completed.
2. No Refunds on Liquidation or Pallet Sales
All liquidation lots, mystery boxes, pallets, and bulk inventory sales are sold as-is with no guarantees, warranties, or returns. The condition of items may vary, and some may show signs of use, damage, or missing components. By completing a purchase, you acknowledge and accept these conditions.
3. Defective or Damaged Products
In rare cases, if an item arrives significantly damaged during shipping (not due to prior liquidation condition), you must contact us within 3 business days of delivery to report the issue. Please include:
-
Your order number
-
Photos of the damaged packaging and product
-
A brief description of the issue
We will assess the claim and may offer a partial refund, store credit, or replacement, at our discretion.
4. Order Cancellations
Orders cannot be canceled once they are processed and shipped. If you need to cancel an order, contact us immediately at [insert customer support email or phone number], and we will do our best to accommodate your request before shipping occurs.
5. Unauthorized Returns
Any returns sent to us without prior approval will not be accepted, and no refund will be issued. Unauthorized returns may be discarded or returned to the sender at their expense.
6. Customer Responsibility
It is the customer’s responsibility to review product descriptions, lot details, and photos before purchasing. We do our best to provide accurate representations of all items; however, due to the nature of liquidation, some variance is to be expected.
7. Contact Us
If you have questions about our Refund Policy or need assistance with a recent order, please contact us at:
📧 Email: admin@dailyeliteliquidation.com
📞 Phone: +1(551) 226-9363
🕒 Business Hours: Monday – Sunday, 9 AM – 5 PM (EST)